Effective Date: 2024

1. Introduction

Welcome to Alfa Clouds co. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our software and cloud solutions.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide directly to us, such as your name, email address, phone number, and company details when you contact us, request a demo, or sign up for our services.

2.2 Usage Data
We collect information about your interactions with our website and services, including your IP address, browser type, operating system, and pages visited. This helps us understand how our website is used and improve your experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software and cloud solutions.
• Respond to your inquiries and provide customer support.
• Send you updates, newsletters, and promotional materials related to our services (you can opt-out at any time).
• Analyze usage patterns to enhance our website and services.
• Ensure the security and integrity of our services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our services, such as hosting providers and payment processors, under confidentiality agreements.
• Legal Requirements: Authorities, if required by law or to protect our rights, privacy, safety, or property.

5. Cookies and Tracking Technologies

5.1 Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

5.2 Types of Cookies

• Essential Cookies: Necessary for the functionality of our website and services.
• Performance Cookies: Help us analyze website usage and improve performance.
• Functional Cookies: Allow us to remember your preferences and settings.
• Advertising Cookies: Used to deliver relevant advertisements and track ad performance.

5.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw your consent for us to process your data.
• Object to or restrict the processing of your data.

To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Alfa Clouds co
12241 Riyadh, Saudi Arabia

contact@alfaclouds.com

or use the link to our contact page